Starting admissions at The Willows is the first step toward wellness and recovery. Our mental health and addiction treatment admissions process is as easy as possible so you or a loved one can get the help needed to move forward.
Call 828.518.6941 to get started.
What to Expect During Admissions at The Willows
Our multidisciplinary staff collaborates with new clients to design an individualized treatment plan. From the moment you confidentially contact The Willows at Red Oak Recovery®, our professionals will be there to discuss clinical history, substance misuse, mental health, and treatment goals. We will also be available to verify health insurance and address any financial matters related to paying for addiction rehab. In order to provide help for women in need of treatment, The Willows at Red Oak Recovery® works with many national insurance providers. Additionally, we offer various financing options.
The mental health and addiction treatment admissions process at The Willows at Red Oak Recovery® also includes:
Onsite Assessment
Our experienced physicians and multidisciplinary clinical staff members will evaluate your overall well-being along with your mental health, trauma, and/or addiction background to develop an individualized treatment plan.
Arrival Date
Our professionals will work with you to set an enrollment date. In some cases, we can accommodate for same-day enrollment.
Transportation
The Willows at Red Oak Recovery® wants to make sure that young women arrive through the safest, most emotionally secure means. Our team is happy to transport clients from the Asheville Regional Airport or recommend a sober transportation service. We partner with a network of therapeutic professionals and are happy to manage all logistics.
Support for Families
Family counseling enables parents to be a vital part of the treatment process and heal relationships within the family system. Parents are clinically supported when keeping in touch with their loved one throughout their stay. We also believe in educating family members and guiding them through the emotions associated with having a loved one in treatment via remote sessions and monthly workshops.
What to Bring to The Willows
All items should fit in one carry-on bag and personal backpack.
Health Necessities
- 1 – 3 washable facemasks without wire
- Prescription medications must be in the original bottles with clear dosage labels (1 – 2 week supply)
- Vitamins, but they must be unopened and sealed
- Eyeglasses, including a backup pair (if applicable)
- Contacts with cases, including two backup pairs (if applicable)
- Dental retainer with case (if applicable)
- Two inhalers (if applicable)
- Two EpiPens (if the client has a history of anaphylaxis and/or requires rescue EpiPens regularly)
Clothing
- Shoes/sneakers (up to 4 pairs) – We provide hiking boots and crocs
- 10 pairs of underwear and 10 pairs of socks
- Shorts (x3)
- Pants (x3)
- 10 shirts (long and short sleeve)
- Sweatshirt/hoodie (please remove drawstring)
- Hat
- Yoga pants
- Comfortable/athletic clothing for going to the gym
- Sports bras or bras with no underwire
Personal Items
- Musical instruments, if desired, including guitars, violin, horned instruments, hand drums, etc. No full drum kits, please.
- 1-3 personal comfort items (pillow, blanket, etc.)
- 1-3 personal books/journals (books will need to be approved by a therapist upon arrival). No wire-bound notebooks/journals.
Most programs at The Willows last for at least 90 days. Bringing the right items can help enhance the treatment experience and make it more comfortable.
What Not to Bring
To keep our clients as safe as possible, we ask that you not bring the following items:
- Clothing (hoodies, sweatpants, pajamas, etc.) with drawstrings. These items with removed drawstrings are fine
- Bedding (we will provide all the towels, bed sheets, pillows, and comforters)
- Cigarettes, nicotine, vapes, etc.
- Cell phones, laptops, iPods, and other electronic items
- Food (all food will be provided by The Willows)
- Money
- Makeup, hair straightener, or hair dryer
- Belts
- Razors (we will provide them as necessary)
- Glass or sharp objects
- Crop tops/sheer/revealing tops
- Overalls
- Bras with underwire
- Extra jewelry
You can call us with any questions about what to or what not to bring by calling 828.518.6941.
Exclusionary Criteria for Enrollment at The Willows
The Willows at Red Oak Recovery® does not treat:
- Actively homicidal or suicidal behaviors
- Actively invested in self-harming behaviors
- Physical aggression
- Anti-social behavior
- Active psychosis
- Primary diagnosis of an active eating disorder
- Diagnosis of schizophrenia spectrum and other psychotic disorders
- Medically fragile
- Not ambulatory
If we feel as though other programs may be a better fit for you or your loved one, we can offer other options for treatment or can suggest working with a referring professional.
Start The Willows at Red Oak Recovery® Admissions
Start mental health and addiction treatment admissions for yourself or a loved one now. Call 828.518.6941 or complete our client application form to take the first step toward healing.
